How to Contact Us

Online Resources

• If you have a question, find the answer on our Technical Support Page.

E-mail Support

• E-mail us:
  
  using our Technical Support Form for Technical Support
  using our Billing Support Form for Billing questions
  using our Service Abuse Form. to report Spam, Junk e-mail or violations of the Acceptable Use Policy.

Usenet/Newsgroups

• E-mail: news@prodigy.net
  

Copyright Infringement

• An Agent has been designated to receive notification of a claimed copyright infringement for the following Internet Services Operations:

  SBC Internet Services
  Nevada Bell Internet Services (www.nvbell.net)
  Pacific Bell Internet Services (www.pacbell.net)
  Southwestern Bell Internet Services (www.swbell.net)
  

  Contact Information for the Designated Agent

Main Telephone Number: 1-800-708-4638

Pacific Bell Internet Services is committed to providing excellent customer service. If you ever have a service or billing problem, please call us at the numbers listed below. Our customer care representatives will be happy to work with you to solve your problem. If our customer care representative cannot resolve your problem or if you are unsatisfied for any reason, you may ask for a supervisor.

For SBC Dial Support please contact the SBC Dial Support Center at 1-866-SBC-Dial (866-722-3425)

For SBC DSL Support please contact the SBC DSL Support Center at 1-877-SBC-DSL5 (877-722-3755)

OR email us at Technical Support Form.

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