Zyxel Elite 2864I

Document Number: 4325
Last Modified: 11/13/96
OS: Windows 3.1 & 95

Introduction

Pacific Bell Internet provides minimum support for the Zyxel Elite 2864I terminal adapter. What this means is that we have tested the hardware in our Simulation Lab and have found the following configuration to work. We have not done exhaustive testing. If you desire more support with connection difficulties than what this document provides, you should contact Zyxel technical support on 714-693-0808.

Configuration

Our setup used the following:

1. Zyxel Elite 2864I.

2. Firmware version 2.05, mdmzyxus.zip (10/16/96) unzipped, and the beta Configuration Manager for Windows 3.1, utl31.zip, or Windows 95, utl95.zip.

3. Win 95 ; Windows for Workgroups 3.11.

4. We used connection through a serial port with a 16550 UART.

5. A Pentium-133 with 32MB of RAM.

Windows 95

1. Install the Zyxel Configuration manager software that came with the TA according to Zyxel's instructions.

2. Upload the firmware to the TA. We ended up uploading the firmware using XMODEM per the documentation.

3. Create a new modem description in the Modems Control Panel by pressing "Add" and pointing to the location of MDMZyXUS.INF. We used the "Elite 2864I V.34 POTS MPPP 128K" modem.

4. Running the Configuration Manager, and operating on the ISDN tab, select "PPP" as the B-Channel Protocol and leave "In-Band Signaling" turned off. Set the switch type and SPIDs on the Switch tab.

5. Go to the Modem Control Panel, and set up the Elite's modem description to use 2 B channels.

6. Log into the PBI network. According to Zyxel, the second B channel comes up when demand requires it to, thus only 1 B channel will be up during login.

Windows 3.1

1. Running the Configuration Manager, and operating on the ISDN tab, select "PPP" as the B-Channel Protocol and leave "In-Band Signaling" turned off. Set the switch type and SPIDs on the Switch tab.

2. Install the Pacific Bell Internet software.

3. Edit an entry in c:\pbi\dialer\modems.ini. Change the init string to "ATZ".

4. You should now be able to run the Account Setup Wizard to set up your PBI account.

Before you call Pacific Bell Internet Technical Support:

Review the troubleshooting section of the User Manual

Check all cables (ISDN phone cable between the phone jack and the terminal adapter; Serial communications cable between the computer and the terminal adapter).

If you suspect the ISDN line, contact the Pacific Bell Repair Service at 611.

If you still have to call Pacific Bell Internet Technical Support:

Please be prepared to let the Technical Analyst know any tests/procedures you have tried already

Have your ISDN provisioning sheet handy. Please note the Switch type, SPIDs, and Directory Numbers. If you do not have this information, please contact the Pacific Bell ISDN Service Center at 800-4PB-ISDN.

Pacific Bell Internet Support Guidelines

Software: PBI will provide technical support to subscribers that meet our minimum system specifications using PBI provided software.

ISDN Hardware: PBI will provide full technical support on the 3Com Impact and 3Com ImpactIQ Terminal Adapter.

PBI will provide minimum support for a variety of Terminal Adapters that we have experimented with in our lab. Those being (subject to change without notice): Motorola BitSurfr Pro, US Robotics Sportster 128, Farallon Netopia, IBM Waverunner, Diamond Multimedia/Supra Net Commander and the US Robotics I-Modem.

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