Troubleshooting DSL Internet Access
The following are the most commonly reported technical problems specifically related to DSL Internet service:
- The power sync light on my modem is flashing red.
- How do I set up my e-mail account?
- I have trouble accessing "dialup.pacbell.net" or other customer sites.
- I am experiencing slowness on my DSL Internet service.
- Can I register a custom domain name for my DSL Internet connection?
- There is no dial tone on my voice phone line.
- I am receiving DNS "server unavailable" errors.
If you cannot find a solution to your problem here, please submit an e-mail or call 1-800-708-INET, 24 hours-a-day, 7 days-a-week for general DSL information and technical support.