Online Technical Support

Current Customer Alerts   04/27/05 - Network Authentication: SBC Member Login Modification 11/12/04 - Identity Scam: Phishing Emails ... 10/08/04 - Port 25 Filters to combat junk email and spam Check and update your DNS settings to make sure they're "server assigned." Windows XP Service Pack 2 DSL Internet Support for Windows XP Customers DSL Internet Information and Support Dial-Up Troubleshooting - Check System Status or search our Solutions Library. DSL Internet Troubleshooting - Check System Status or search our Solutions Library. MacOSX and DSL Users - Follow a step-by-step procedure tested successfully by Pacific Bell Internet Services using the built-in PPPoE software in OS X with the Pacific Bell Internet DSL Internet network. eMessageTM Support Internet Do-it-Yourself Help Files - Instructions that will walk you through the steps of configuring your E-mail, extra E-mail, news, and more. System Status Page Network Settings Information Setting your Password on the Cayman 3220H Macintosh OS 8.5 (and above) Information Windows 98 Information ISDN Support Windows NT Configuration Settings Dial In Numbers - Determine your local access number. Roaming Numbers - Use your account while traveling. DNS Settings Getting Started E-mail - How to set up your e-mail preferences, send, receive and organize your e-mail in Netscape. Netscape Communicator 4.0 - Learn about our customized version of Netscape Communicator 4.0 from the Netscape Communicator Reference Library. Newsgroups - How to subscribe and post to Newsgroups (also called Usenet or NetNews). Frequently Asked Questions (FAQs) - Index What can I do when I get junk e-mail or spam? Does Pacific Bell Internet Services offer DSL Internet Service? How do I change the newsrc file to update my newsgroups? What dialup numbers are within my local calling area? How will Windows 98 affect my account? How do I configure Windows NT to connect to Pacific Bell Internet Services? What are the network settings for Pacific Bell Internet Services? Do you have any information for our family's use of the Internet? What are my roaming locations? For more information about the Diagnostic Tool click here. Customer Service Check your bill, change your password and other account services. Contact Us Find Search our site for the information you need.       | Home | Account Services | Technical Support | Site Index | Copyright © 2001 SBC Pacific Bell Internet Services. All rights reserved.